Terms of service
Last Updated: February 20, 2026
TERMS OF SERVICE
OVERVIEW
This website is operated by Grapevine Technologies Private Limited, the owner and operator of the brand Fitmeasy. Throughout the site, the terms “we”, “us”, and “our” refer to Grapevine Technologies Private Limited.
By accessing our website www.fitmeasy.com, purchasing products, or using any services offered through the site, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, you must not access or use this website.
Our store is hosted on Shopify, which provides the online platform that enables us to sell our products and services.
We reserve the right to update, modify, or replace any part of these Terms at our sole discretion without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.
SECTION 1 – ELIGIBILITY
By using this website, you confirm that:
• You are at least 18 years of age.
• You are legally capable of entering into binding contracts.
• Any information provided by you is accurate and complete.
We reserve the right to deny access, cancel orders, or terminate accounts at any time without explanation.
SECTION 2 – GENERAL CONDITIONS
We reserve the absolute right to:
• Refuse service to any person or entity.
• Limit or cancel orders at our sole discretion.
• Restrict access to our services or website.
• Suspend or terminate user accounts.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its services without our written permission.
SECTION 3 – PRODUCT INFORMATION AND DISCLAIMER
All products sold under the Fitmeasy brand are intended for general wellness purposes only.
The information provided on this website:
• Is not intended to diagnose, treat, cure, or prevent any disease.
• Should not be considered medical advice.
• Is provided for informational purposes only.
Customers are advised to consult a qualified healthcare professional before using any supplement or wellness product.
We make no guarantee that the results obtained from our products will be identical for every user.
SECTION 4 – PRICING AND PRODUCT AVAILABILITY
Prices for products may change without prior notice.
We reserve the right to:
• Modify or discontinue products at any time.
• Limit quantities of products per order or customer.
• Cancel orders due to pricing errors or stock unavailability.
In such cases, the customer will be notified and any payment received will be refunded as per our refund policy.
SECTION 5 – ORDER ACCEPTANCE
Placing an order on our website does not guarantee acceptance of that order.
We reserve the right to cancel or reject orders for reasons including but not limited to:
• Suspected fraud
• High return or COD refusal history
• Bulk buying intended for resale
• Incorrect pricing or technical errors
We may also restrict orders placed using the same account, phone number, address, or payment method.
SECTION 6 – SHIPPING AND DELIVERY
Delivery timelines provided are estimated only and not guaranteed.
We shall not be liable for delays caused by:
• Courier companies
• Natural events
• Government restrictions
• Logistics disruptions
Risk of loss or damage to products passes to the customer upon dispatch from our warehouse.
SECTION 7 – RETURNS AND REFUNDS
All returns and refunds are governed strictly by our Return Policy.
We reserve the right to:
• Reject return requests that do not meet our policy conditions
• Require proof such as photos or videos before approving returns
• Charge shipping or processing fees where applicable
Refunds will only be processed after verification.
SECTION 8 – THIRD PARTY SERVICES
Our website may integrate services provided by third parties including payment gateways, logistics providers, or marketing tools.
We are not responsible for:
• The performance of third-party services
• Any losses or damages arising from their use
Customers must review the terms of such third-party providers separately.
SECTION 9 – USER CONDUCT
Users agree not to:
• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the system
• Upload malicious software or viruses
• Misuse the website or its services
Violation of these terms may result in termination of access and possible legal action.
SECTION 10 – INTELLECTUAL PROPERTY
All content on this website including:
• Logos
• Brand names
• Product descriptions
• Images
• Designs
are the intellectual property of Grapevine Technologies Private Limited and may not be used without prior written permission.
SECTION 11 – LIMITATION OF LIABILITY
To the maximum extent permitted by law:
Grapevine Technologies Private Limited and the Fitmeasy brand shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
• Use of our website
• Use or misuse of our products
• Errors or interruptions in service
• Delays in delivery
Your use of the website and products is entirely at your own risk.
SECTION 12 – INDEMNIFICATION
You agree to indemnify and hold harmless Grapevine Technologies Private Limited and its directors, employees, partners, and affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms.
SECTION 13 – TERMINATION
We reserve the right to terminate or suspend access to our website or services immediately and without prior notice if we believe a user has violated these Terms.
SECTION 14 – GOVERNING LAW
These Terms shall be governed by the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of courts in Agra, Uttar Pradesh, India.
SECTION 15 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 16 – CONTACT INFORMATION
For questions regarding these Terms of Service, please contact:
Email: info@fitmeasy.com
Company:
Grapevine Technologies Private Limited
Owner of Fitmeasy