Last Updated: March 2026

This Shipping Policy describes how orders are processed and delivered when you purchase products from Fitmeasy, operated by Grapevine Technologies Private Limited, through the website www.fitmeasy.com.

By placing an order on this Website, you agree to the terms outlined in this Shipping Policy.

SHIPPING COVERAGE

Currently, Fitmeasy ships products only within India.

We do not currently offer international shipping. However, the Company reserves the right to expand or restrict shipping locations at any time without prior notice.

ORDER PROCESSING TIME

All orders are usually processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on:

• Sundays
• National holidays
• During promotional sales

may require additional processing time.

Fitmeasy reserves the right to delay order processing in case of:

• high order volume
• product availability issues
• verification requirements
• unforeseen operational disruptions

SHIPPING PARTNERS

To ensure efficient delivery across India, we work with third-party logistics providers and shipping aggregation platforms including:

• Shiprocket
• NimbusPost

These platforms may assign courier partners such as national or regional logistics companies to complete the delivery.

Fitmeasy reserves the right to use any courier partner, logistics company, or shipping platform in the future without prior notice.

DELIVERY TIME

Estimated delivery time depends on the destination and courier service.

Typical delivery timelines are:

• Metro Cities: 3–5 business days
• Tier 2 Cities: 4–7 business days
• Remote Areas: 5–10 business days

Delivery timelines are only estimates and may vary due to factors beyond our control, including:

• courier delays
• weather conditions
• government restrictions
• natural disasters
• incorrect shipping address

Fitmeasy shall not be held liable for delays caused by courier partners or external circumstances.

SHIPPING CHARGES

Shipping charges, if applicable, will be clearly displayed during checkout before order confirmation.

Fitmeasy may offer:

• Free shipping promotions
• Discounted shipping
• Limited-time shipping offers

The Company reserves the right to modify shipping charges at any time.

ORDER TRACKING

Once your order is shipped, you will receive a shipping confirmation message via SMS, email, or WhatsApp, including a tracking number and courier details.

You can track your shipment using the tracking link provided.

FAILED DELIVERY ATTEMPTS

If the courier partner is unable to deliver the package due to reasons including:

• incorrect address
• recipient unavailable
• refusal to accept delivery

the courier may attempt delivery again.

After multiple failed attempts, the shipment may be returned to our warehouse.

Additional shipping charges may apply for re-shipping the order.

CASH ON DELIVERY (COD) ORDERS

Cash on Delivery orders may require:

• OTP verification
• address confirmation
• order confirmation call

Fitmeasy reserves the right to cancel COD orders that appear suspicious, fraudulent, or unverifiable.

Repeated COD order rejections by customers may result in restriction of COD service for future orders.

LOST, DAMAGED OR TAMPERED SHIPMENTS

If you receive a shipment that appears:

• damaged
• tampered
• opened

please record an unboxing video immediately and contact our support team within 24 hours of delivery.

Claims without proper proof or reported after the specified time may not be accepted.

Fitmeasy’s decision regarding replacement or refund in such cases will be final.

ADDRESS CHANGES

Customers are responsible for providing accurate shipping information at checkout.

Once an order has been shipped, address changes may not be possible.

Fitmeasy will not be responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

FORCE MAJEURE

Fitmeasy shall not be held liable for delays or failure in delivery caused by circumstances beyond our control, including but not limited to:

• natural disasters
• strikes or labor disputes
• transportation disruptions
• government actions
• pandemics or emergencies

RIGHT TO MODIFY POLICY

Fitmeasy and Grapevine Technologies Private Limited reserve the right to modify, update, or change this Shipping Policy at any time without prior notice.

Such modifications may be made at the sole discretion of the Company and may be more favorable to the Company’s business operations.

Customers are encouraged to review this policy periodically.

CONTACT INFORMATION

For shipping related questions, please contact:

Fitmeasy Support Team
Email: info@fitmeasy.com

Company: Grapevine Technologies Private Limited
Owner of Fitmeasy